Delivery Time
Prints - Poster size and Giclees will be ready within 3 to 5 days. Lithographs - as they are handmade - could take 5 to 7 days. Original paintings which are ordered (have to be hand-painted) take a week to ten days. There are times that Yvoni's orders are pilled up, so she will need more time. If you are concerned about your order's arrival, we suggest that you contact us, before placing an order.
note 1: All hand-painted originals, will be shipped within one week. Depending on the workload, please contact us for further detailed departure time
note 2: We do not keep stock, of the Limited Edition Prints. Everything will be made upon ordering.
note 3: The above times do not include shipping time
Shipping time for the USA: USPS Priority Mail will deliver from 1 to 3 business days depending on the location. UPS will deliver from 1 to 8 business days depending on the location.
note: Due to the current covid 19 situation, delays are possible
Shipping Internationally: USPS Priority Mail International will depart from the USA within 3 business days. The arrival of your order - at your door - depends on each county's Customs procedure. From our experience, it usually takes about a week to 10 days maximum.
UPS will deliver your order to your door in 3 to 5 days unless there is a delay at Customs
Note: Due to the current covid 19 situation, there could be a short delay
Taxes: Any applicable taxes, such as VAT, are the buyer's responsibility
Payments
We use two Gateway payment Merchant Service Providers.
Square and PayPal
PayPal accepts all credit and debit cards.
You don't have to have an account with PayPal
When you "click" checkout, you can choose either PayPal or "pay with credit or debit card"
If you prefer a Bank Transfer, then your choice is PayPal.
We do not accept direct Bank Transfers.
You will be directed to a safe and secure environment for your transaction.
SSL Certified.
Upon completion you will receive an order and payment confirmation.
Shipping
Handling and Packaging are FREE of charge.
All Paintings and Prints are shipped Free in the USA
note : Our Framed Paintings are framed Gallery Wrap Style, which means that the Canvas is wrapped around a wood frame, hand-painted on all sides, and they are ready to hang, as they are hung in Art Galleries.
Keep in mind, that in case you prefer a frame of your own choice (and not our frame style), the canvas still needs to be mounted onto a wood frame. This means that when you order a framed painting, but want to use a more traditional frame, you will save a significant portion of the extra expense, since your canvas will already be mounted.
Shipping time: Please click here for more info
Packaging
When we ship rolled canvas, after it's wrapped with a thin plastic sheet, the canvas is put inside a spiral - wound fiberboard tube ideal for art work. It provides maximum protection against folds, creases and tears.
When we ship a Framed Painting, we wrap it with bubble wrap, then we add carton pads to protect the sides and corners, and finally it is put inside a corrugated fiberboard for maximum protection.
These materials are approved by UPS and all major carriers.
Returns and Refunds
All items are hand-painted, handmade, and of Limited Edition, numbered and hand-signed. Unfortunately, there are no returns and exchanges. However, if there is an issue with a delivery - damaged painting, print, etc - please send us a photo on the day of delivery and we will refund the whole amount, or we will send you another one. In any other case contact us and we will help you resolve it.